No Contact Service at Mastrovito Hyundai

Get No-Touch Service at Mastrovito Hyundai

The COVID-19 has required all of us to practice social distancing in order to curb the spread of this disease.  Our dealership understands this need and is happy to assist in efforts to keep our community healthier and safer.  As an essential business, we are tasked with making sure that our customers have access to the car service and auto repairs that keep their vehicle dependable and safe during this difficult time.  In order to ease the concerns that some drivers may have about social distancing when bringing their car in for service, the service center at Mastrovito Hyundai, located at 5194 Commercial Drive in Yorkville, NY, has come up with our no-touch service plan.  This lets drivers get the car maintenance they need without having to compromise their social distancing practices.

The Easy Steps Toward No-Touch Service

Your continued health and safety are very important to everyone at Mastrovito Hyundai. No-touch service helps keep you, and our staff, practicing our social distancing. With just a few steps, you can take advantage of no-touch service and get the benefits of the better performance regular car service brings. It may also reduce your chance of an unexpected mechanical failure and costly repair. The steps below will help our Utica, NY customers get no-touch service.

Step 1. Schedule Your Service Online or Over the Phone

The first thing you'll need to do to get no-touch service is to make an appointment with our service center. There are two easy ways to make this happen. The first option is to call one of our friendly and helpful service advisors on the phone. The other way is to schedule your service online with our service scheduler. With this easy tool, Rome, NY customers can make their appointment on their own time, even after business hours.

Step 2. Bring Your Vehicle into Our Service Center/No-Contact Drop Off

When you bring your car into our service center, there will be a couple different ways you can get your keys to our service team. You can go inside our service center and get them to one of our service advisors. There will be a glass partition between you and our service advisors, for everyone's safety, but we really hope you will utilize our no-contact drop off box. This box will let you get your keys to the service center without needing to break social distancing. Drivers with questions about their particular maintenance or repair appointment can call the service center after dropping off their keys.

Step 3. Social Distancing in Our Service Lounge

Customers will be happy to know that our dealership cleans and disinfects our lounge area many times a day per Centers for Disease Control (CDC) guidelines. This is done to protect the health of everyone who needs to wait with their vehicle during a service or repair. When you are waiting in our lounge area, we ask that you are mindful of practicing social distancing, meaning that you are six feet away from all other customers at all times. We also strongly advise the wearing of a mask or face covering per CDC recommendations.

Step 4. Complimentary Service Loaners for Longer Repairs

There are times when our service center may need for your vehicle for longer than expected. In those cases, we are happy to be able to provide customers with a complimentary service loaner. You can have the peace of mind knowing that these loaners are always disinfected when they are returned, per CDC guidelines.

Step 5. Thorough Vehicle Sanitation When Maintenance or Repair is Complete

The service technicians at our dealership will always provide our customers with the highest quality, quickest services and repairs possible.  Their many years of experience and skill can guarantee that. When your service or repair is complete, our dealership will ensure that your car is thoroughly disinfected and sanitized per CDC guidelines. We will go through your vehicle and ensure that that everything that possibly can be touched is cleaned and wiped down with cleaners that are guaranteed to kill the COVID-19 virus. While your work is being done, our service technicians are also practicing social distancing as an added precaution.  You can rest assured when you get your keys back that your car has been meticulously sanitized for your health and safety.

Step 6. Drive Away Happy

The no-touch service from Mastrovito Hyundai, in Yorkville, NY, is our way of contributing to the continued well-being of our customers. Schedule your service or repair with us today and get your work done at a place that is invested in both you and your vehicle.